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IT Managed Services

A blog for understanding best practices in technology

August 1, 2019 // 3:14 PM

How to Select a Provider for Business IT Support Services

No matter the size of your business, you need technical support for any technology used in the workplace. At some point in your company's growth, it is likely you will consider outsourcing at least some of your IT functions. IT related tasks can become burdensome for staff when IT is not their primary function.
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July 9, 2019 // 11:54 AM

Best Practices in Virtual CIO (vCIO) Services

Recently, Corserva's VP of Technical Services, Sean McCloat, CISSP, was interviewed by Xaas Journal for an article on best practices that managed service providers (MSP) should follow when delivering virtual CIO services to clients.  Read the complete article here: "How to Build the Best vCIO Offering."
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May 23, 2019 // 3:07 PM

What is a managed firewall?

In the context of Defense in Depth, a firewall is the first step to creating a secure IT environment. A firewall is used to block traffic coming into your IT network as well as traffic going out. Within the simple security model of PROTECT - DETECT - RESPOND, a firewall protects. A firewall's primary function is to provide protection at the perimeter of your network.
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March 26, 2019 // 11:33 AM

What is IT consulting (and how does it work)?

When technology is not the core capability of your business, hiring an IT consulting firm makes sense. Outside resources can provide more value than trying to use inside staff, especially for specific compliance or security initiatives. Businesses that can leverage the best technologies for their business (and not necessarily the most expensive) gain a competitive advantage. IT consulting firms enable their clients to invest in the most suitable hardware and software for that business.
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March 15, 2019 // 11:51 AM

How to Make IT Outsourcing Work for Your Business

The smallest organizations may start out managing the company's information technology functions internally, But as a company grows, IT related tasks can become burdensome for staff to handle "on the side." Similarly, as the technology needs of a company become more advanced and specific, business owners may decide to outsource these services. 
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February 28, 2019 // 11:56 AM

SIEM vs. Firewall: Why do I need a SIEM if I already have a firewall?

If you are looking for ways to improve your company’s cybersecurity, you have probably considered security information and event management (SIEM) solutions. But you may be feeling overwhelmed by the costs involved and the time commitment in implementation. After all, if you already have a firewall and several other security tools in place within your IT infrastructure, why do you need a SIEM?
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February 14, 2019 // 2:56 PM

How much do managed IT services cost?

Service plans for your information technology can be as unique as your business. But it can be helpful to understand the factors that impact how much you will pay for IT managed services and what is usually included in common service offerings.
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January 29, 2019 // 2:40 PM

How can an IT network assessment benefit my business?

We have long recommended an IT network assessment as part of onboarding with new managed IT services clients. This provides a starting baseline of the current network infrastructure. From this, we can develop a strategy that will safeguard the systems used to run the business and ensure that the network supports the goals of the business.
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December 18, 2018 // 4:38 PM

How does Microsoft Office 365 help your business?

Corporate IT environments are experiencing a state of change. Technology in the workplace is transitioning. In fact, what we define as the 'workplace' is changing. Microsoft Office 365 eases this transition.
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December 12, 2018 // 11:25 AM

5 Ways to Protect Your Business from Hackers

Do you worry about security breaches? It seems you can't go more than a week without hearing of a major retailer or large financial institution dealing with a significant cyber attack. If companies with the biggest IT budgets are not immune, what can smaller companies do? Lots.
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