IT Managed Services

A blog for understanding best practices in technology

Leveraging Microsoft Office 365 to Comply with NIST 800-171

Depending on the customers you serve and the industry in which you operate, there may be mandates to which you must comply in regard to the security of data.
Read More

Why We Love IT Asset Recovery Services (and you should too!)

When it's time to retire IT assets, either due to hardware obsolescence or lease return, you may look at this activity as just another example of the cost of doing business. But wouldn't it be nice if you could actually benefit from disposal of assets? You can, if you do it right.
Read More

Which Backup Option is Best for You?

While it may seem obvious why you should protect your data with backups, a professional approach to planning a defense requires that every conceivable threat is recognized and addressed by the solution you finally select. Data loss disasters have many causes and every one of them is too common to ignore.
Read More

Why You Should Consider Outsourcing IT Help Desk Services

IT executives at growing organizations frequently find that as the business prospers, their IT staff has less time to support critical business initiatives. When the number of end users increases, the IT team becomes stretched to the limit. By outsourcing your end user help desk, your IT staff can more readily concentrate on revenue-supporting activities.
Read More

10 Questions to Ask When Evaluating Electronic Access Control Systems

Property owners at hospitality companies are looking for ways to differentiate their properties from the competition. One way is through technology. In today's environment where smartphones are prevalent, mobile access presents new opportunities for driving business to your hotel. Improvements can be achieved in both guest experiences and in hotel operations, a win-win for hotel operators.
Read More

3 Myths About NIST 800-171 and NIST Compliance

Editor's Note: This post was originally published May 16, 2017 and was updated for relevancy November 8, 2017.
Read More

Why use an MSP if I already have internal IT staff?

As the technology needs of your company grow, business owners may struggle to decide whether to add internal IT staff or to outsource some of the IT responsibilities. There are several factors that will impact this decision.
Read More

What is a managed services SLA (Service Level Agreement)?

If you are considering using a managed service provider (MSP), you may have run across service level agreements (SLA) and wondered what is the purpose of these documents and if you really need one. When evaluating different IT providers, some may offer SLAs and some may not, and you could be wondering if an SLA is beneficial to you or is something on which you should insist. In a word... YES!
Read More

Learn the Truth About NIST Compliance in the Next 90 Seconds

Are you aware of the mandatory cybersecurity DFARS compliance deadline of December 31, 2017? (See Defense Federal Acquisition Regulation Supplement (DFARS) 252.204-7012, “Safeguarding Covered Defense Information and Cyber Incident Reporting.”) Cybersecurity guidelines required by the Department of Defense (DoD) are likely to have an enormous impact on the nation's approved manufacturers that received DoD contracts in 2016. As of December 31, 2017, all DoD contractors (including small businesses) must meet minimum cybersecurity requirements or risk losing DoD business. Unfortunately, many manufacturing companies are not even aware of this deadline and what they must do to become compliant.
Read More

5 Questions to Ask About Managed Backup

As we move into the last quarter of 2017, and especially if you have budget remaining for technology, now is a good time to evaluate your current backup and disaster recovery plans and processes. If you don't have a formal backup and disaster recovery plan, make this part of your New Year's resolutions.
Read More
Subscribe to the blog