IT Managed Services

A blog for understanding best practices in technology

Gain Email Security with Managed Services for Microsoft Office 365

Complex targeted attacks and malware are no longer reserved purely for big business. All companies are increasingly tested by the rising levels of sophisticated, malicious emails and social media posts.
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What is managed services?

The successful management of your IT infrastructure requires highly skilled technical staff monitoring your systems 24x7x365 using the latest remote infrastructure monitoring technology. You need experts in servers, virtualization, storage, networking, desktops, cybersecurity, disaster recovery, and other business technologies. For most companies, maintaining the diverse skill sets and 24x7 coverage for IT systems is not affordable. A company will use managed IT services to supplement or outsource the daily operation of their IT infrastructure.
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How to Prevent Business Email Compromise or Imposter Email Threats

Business email compromise (BEC), also known as imposter email, is an emerging global threat. The FBI estimates that this growing problem has already hit more than 22,000 victims and caused more than $3 billion in losses around the world. (See Public Service Announcement, alert #I-061416-PSA.)
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5 Reasons to Outsource Office 365 Migration Services

Do it yourself? Or hire a professional? It's the age old question. For home improvement projects that don't necessarily require specific skills, you can save money if you do it yourself, plus enjoy the satisfaction of knowing you put your own sweat equity into it. This makes sense for some things, but not others. Even the most avid home improvement buffs can recall projects they wished they had hired someone to do for them, when they think back to how much time and money they spent on something that really didn't come out that great (and how frustrating the whole experience was).
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Protecting Your Business from the WannaCry Ransomware Attack

Undoubtedly you've seen the news about the spread of the WannaCry / WannaCrypt ransomware threatening businesses and government entities across the globe.
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Selecting an IT Service Provider with Its Own Data Centers

A common need businesses may be trying to fulfill when seeking IT services is managed hosting. Forward-thinking businesses are realizing they can keep expenses in check while strengthening security by using a shared data center infrastructure. A company that requires the use of a data center understands the cost benefits and security advantages of this service over building and maintaining a company’s own data center to house servers, storage, and networking equipment. With managed hosting, businesses get a reliable, secure environment for critical business systems with maximum uptime and reduced operational exposure. At the same time, expenses are controlled by sharing the costs of space, power, and connectivity with other firms.
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The Evolution of a Managed Service Provider

Many IT service providers that started out in the break/fix model have simply slapped on the MSP (managed service provider) label as a way to upsell their services. Similarly, as cybersecurity has become a hot topic and data breaches are in the news every day, many MSPs have started to bill themselves as an MSSP (managed security service provider). What are the differences in these categories?
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How to Protect Against Phishing Attacks

"Nation State Level Attacks" or "Zero Days" grab people’s attention (the hook), but if you are truly concerned about security (the line), your concerns should be more about the protection of logon credentials (the sinker). Compromised logon credentials are the number one method used by attackers to gain access into systems they should not be in.
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A Breakthrough in Hospitality Managed Services

Last week, Corserva announced the release of 'Corserva Sphere,' the first integrated hospitality managed services model that provides hoteliers and property owners with the latest technology at a fixed monthly cost. The solution covers the complete lifecycle of delivering technology to the hospitality industry from design to implementation, including ongoing support. Corserva monitors its clients’ systems 24x7x365 from Corserva’s network operations centers to proactively identify and remediate issues.
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Corserva Installs New 911 Video Wall System for Orlando Police

Corserva has completed installation of a new 911 video wall system for the Orlando Police Department Communications Division. The new video wall fosters situational awareness and enables 911 operators to easily collaborate during an event. With this system, operational information can be shared from weather reports, news channels, video surveillance, maps, dispatch systems, and a host of other feeds. Operators can leverage real-time digital mapping to view the locations of 911 calls, traffic incidents, and emergency responders on a live map of the city.
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