Using Business Continuity Plans to Prepare for Disasters

Business continuity plans

Let's just assume for a minute that access to your place of business was blocked due to unforeseen circumstances. Ask yourself:

  • Will your employees know what to do?
  • Can you continue to operate the business without access to the building?
  • Will customer calls be answered as usual, or will they go right to voicemail with no response from your employees?

Having a business continuity solution that addresses these and many more questions is essential to the continuing operation of your business.

A business continuity solution should address how employees are notified that there is an issue, and what is expected of them.

Creating a Business Continuity Plan

So what is generally included in a business continuity plan?

1. Establishment of a solid line of communication with employees and customers

2. Contact information for essential employees, both home and cell numbers

3. Alternate methods for customers to contact you (most VoIP systems can forward calls to cell numbers)

4. Alternate methods for employees to access business systems, such as VPN access from home computers

5. Additional office space, including furniture and equipment if needed

6. Alternate power sources, if needed

7. Nearest data centers

8. Scheduled review dates of existing plans

Depending on the size of the company, the business continuity plan could be as short as a couple of pages while larger companies would generally have much larger, more comprehensive plans.

Business Continuity Plans vs. Disaster Recovery Plans

You might be asking...

What about repairing systems that become inaccessible?

Instead of a business continuity plan, information about repairing systems is included in a disaster recovery plan.

While business continuity and disaster recovery can be intertwined, they are in fact two different processes.

"Business continuity is more proactive and generally refers to the processes and procedures an organization must implement to ensure that mission-critical functions can continue during and after a disaster."

"Disaster recovery is more reactive and comprises specific steps an organization must take to resume operations following an incident."

(From TechTarget: https://searchdisasterrecovery.techtarget.com/definition/Business-Continuity-and-Disaster-Recovery-BCDR.)

To keep business continuity processes and disaster recovery processes well organized, it can be beneficial to write two separate plans. Then later, if it makes sense, these plans can be combined into one document.

Protect Your Business from Disasters 

You can protect your business from disasters by using Corserva's disaster recovery services. We customize a program for you to meet your specific needs, and manage that program on a daily basis to ensure effective execution and preparedness for data loss and disaster recovery situations.

Corserva owns two HIPAA and PCI compliant data centers in Orlando, Florida and Trumbull, Connecticut. From these locations, we provide business continuity, colocation, private cloud, network operations, user support, and security operations services. Our data centers are SSAE 18 SOC 2 Type II compliant.

Request a quote for our backup & disaster recovery plans.

GET A QUOTE

Michael Keehan

Mike has 30+ years of IT experience where his roles have spanned both sides of the fence; working within an IT department at a single company as well as working at a provider servicing multiple clients. His current responsibilities at Corserva are architecting systems for clients that include virtualized environments and private clouds. He has several certifications including DCD, VCP, and VCP-DT.

   
Questions? We've got answers.
 
CONTACT CORSERVA