IT Managed Services

A blog for understanding best practices in technology

Entries related to: it-managed-services

Why You Should Consider Outsourcing IT Help Desk Services

IT executives at growing organizations frequently find that as the business prospers, their IT staff has less time to support critical business initiatives. When the number of end users increases, the IT team becomes stretched to the limit. By outsourcing your end user help desk, your IT staff can more readily concentrate on revenue-supporting activities.
Read More

Why use an MSP if I already have internal IT staff?

As the technology needs of your company grow, business owners may struggle to decide whether to add internal IT staff or to outsource some of the IT responsibilities. There are several factors that will impact this decision.
Read More

What is a managed services SLA (Service Level Agreement)?

If you are considering using a managed service provider (MSP), you may have run across service level agreements (SLA) and wondered what is the purpose of these documents and if you really need one. When evaluating different IT providers, some may offer SLAs and some may not, and you could be wondering if an SLA is beneficial to you or is something on which you should insist. In a word... YES!
Read More

What No One Tells You About Computer Network Support

Network support can mean different things to different people. The technology in use at a proprietorship (and the corresponding network that supports it) will be much different than at a company of hundreds of employees. In addition to the number of employees within a company, the amount of data and the number of workstations the company uses are also factors that dictate the IT needs of the company.
Read More

What is managed services?

The successful management of your IT infrastructure requires highly skilled technical staff monitoring your systems 24x7x365 using the latest remote infrastructure monitoring technology. You need experts in servers, virtualization, storage, networking, desktops, cybersecurity, disaster recovery, and other business technologies. For most companies, maintaining the diverse skill sets and 24x7 coverage for IT systems is not affordable. A company will use managed IT services to supplement or outsource the daily operation of their IT infrastructure.
Read More

Selecting an IT Service Provider with Its Own Data Centers

A common need businesses may be trying to fulfill when seeking IT services is managed hosting. Forward-thinking businesses are realizing they can keep expenses in check while strengthening security by using a shared data center infrastructure. A company that requires the use of a data center understands the cost benefits and security advantages of this service over building and maintaining a company’s own data center to house servers, storage, and networking equipment. With managed hosting, businesses get a reliable, secure environment for critical business systems with maximum uptime and reduced operational exposure. At the same time, expenses are controlled by sharing the costs of space, power, and connectivity with other firms.
Read More

A Breakthrough in Hospitality Managed Services

Last week, Corserva announced the release of 'Corserva Sphere,' the first integrated hospitality managed services model that provides hoteliers and property owners with the latest technology at a fixed monthly cost. The solution covers the complete lifecycle of delivering technology to the hospitality industry from design to implementation, including ongoing support. Corserva monitors its clients’ systems 24x7x365 from Corserva’s network operations centers to proactively identify and remediate issues.
Read More

What Can You Expect When Engaging with an MSP?

The successful management of your IT infrastructure requires a highly skilled technical staff, monitoring your systems 24x7, using the latest remote infrastructure monitoring technology. You need experts in servers, virtualization, storage, networking, desktops, cybersecurity, disaster recovery, and other technologies. For most companies, maintaining the diverse skill sets and 24x7 coverage for IT systems is not affordable. Instead, to remain competitive and continue to grow their business, companies use managed IT services and pay only for the services they need, when they need them.
Read More

10 Questions to Ask Before Selecting an MSP

Selecting a managed service provider (MSP) is an important decision. The right choice will enable you to maximize your investment in IT and accomplish your business goals. The wrong choice can make you rue the day you selected your MSP. Partnering with an MSP is typically a long term relationship so it is critical that you perform due diligence before making this decision.
Read More

Subscribe to Email Updates